Frequently Asked Questions about Flower Delivery in Ukraine

If you are ordering flowers from the USA, Canada, the UK or anywhere else in the world, this page answers the most common questions about payment, delivery and order process.

1. How can I place an order?

Choose a bouquet on our website, click “Buy”, and enter the delivery details. Your order is processed quickly, and our team can also assist you via WhatsApp, Telegram or email if needed.

2. How do I pay from abroad?

We accept international payments from customers worldwide.

Available payment methods include:

• Visa / Mastercard

• PayPal

• Cryptocurrency (USDT – TRC20)

• Western Union

• Bank transfer (for Ukraine only)

You can pay in different currencies depending on your bank or payment provider.

3. How fast is delivery?

We offer same-day delivery in Kyiv and major cities for orders placed and confirmed before 6:00 PM Kyiv time.

For smaller towns and villages, delivery usually takes 1–2 days, so it is better to place the order in advance.

4. Can I place an order if I only know the phone number?

Yes. We can contact the recipient, confirm the address and details, and arrange delivery as a pleasant surprise.

5. Do you deliver across Ukraine?

Yes, we deliver flowers in Kyiv and all major cities across Ukraine. Delivery to smaller towns and villages is also available in many cases.

6. Can I send flowers from the USA or Canada?

Yes, absolutely. Many of our customers order from the USA, Canada, the UK and Europe. You can place your order online and pay using international payment methods.

7. Do you accept PayPal?

Yes. You can send payment to [email protected]. Please include your order number in the PayPal comment.

8. Can I pay with cryptocurrency?

Yes, we accept USDT (TRC20). After payment, please send us your transaction ID and order number.

9. Is it safe to pay online from abroad?

Yes — it is safe. We use secure payment systems, and every payment is manually checked by our team.

We have successfully completed thousands of flower deliveries across Ukraine.

10. Can I order anonymous delivery?

Yes. If you want to keep your name private, just let us know when placing the order.

11. Can I add a message card?

Yes. You can include a personal message with your bouquet. This is a great option for romantic surprises, birthdays or family occasions.

12. What happens after I pay?

Once your payment is confirmed, we prepare your bouquet and schedule delivery. If needed, our team may contact you to confirm details.

13. Can I cancel my order?

Orders can be cancelled and fully refunded up to 6 hours before delivery.

Later cancellations are not possible because every bouquet is made fresh for a specific order.

14. What if I still have questions?

You can contact us via WhatsApp, Telegram or email, and we will gladly help you with your order.

Ready to send flowers?

Choose a bouquet and we will deliver it anywhere in Ukraine.

Browse flowers and place your order →